Q: When should I pay?

Reservations for Next 2 Days; Pay the full amount in cash or by credit card at the start of the tour! Early Reservations; Book at today’s price with only 20% deposit, pay the rest with cash or credit card on tour. If you want, you can pay in full now with cancellation guarantee up to the last 8 hours.

Q: Can I make changes or get refunds?

Yes. You can cancel or change your reservation without interruption up to 8 hours before the start of the tour. For cancellations made within the last 8 hours before the tour start time, the refund fee is defined as a coupon in your account and you can use this coupon on any tour within 1 year.

Q: How can I come the tour from where I am?

In tours including transportation; pick-up service will take you from the address or hotel, In tours excluding transportation; meeting point location information for you to come yourself is sent to your phone 1 day before your reservation day with a WhatsApp message.

Q: How can I get my ticket?

Your ticket and other important changes are automatically sent to your e-mail address for all your reservations.

Q: Do you organize a private tour for groups?

Yes. We can organize a private tour just for you. We prepare your tour program by determining the route and time of the tour you will join with your own group of friends, according to your wishes. All you have to do is reach us.

Question 1

When should I make my reservation?

Accepted Answer

You can safely make online reservations 24/7 open for sale tours on our website. We always follow the tours and regularly update our site to be high quality.

We strongly recommend that you make a reservation for daily tours at least 1 day before the date you want.

Question 2

When should I pay?

Accepted Answer

Reservations for Next 2 Days; Pay the full amount in cash or by credit card at the start of the tour!

Early Reservations; Book at today’s price with only 20% deposit, pay the rest with cash or credit card on tour. If you want, you can pay in full now with cancellation guarantee up to the last 8 hours.

Question 3

Can I make changes or get refunds?

Accepted Answer

Yes. You can cancel or change your reservation without interruption up to 8 hours before the start of the tour.

For cancellations made within the last 8 hours before the tour start time, the refund fee is defined as a coupon in your account and you can use this coupon on any tour within 1 year.

Question 4

How can I come the tour from where I am?

Accepted Answer

In tours including transportation; pick-up service will take you from the address or hotel,

In tours excluding transportation; meeting point location information for you to come yourself

is sent to your phone 1 day before your reservation day with a WhatsApp message.

Question 5

How can I get my ticket?

Accepted Answer

Your ticket and other important changes are automatically sent to your e-mail address for all your reservations.

Question 6

Are daily tours definite departures?

Accepted Answer

Some tours may be canceled for reasons not related to us, such as weather conditions. For canceled day tours, the entire fee will be refunded or your reservation will be postponed to a later date according to your request.

Question 7

Do you organize a private tour for groups?

Accepted Answer

Yes. We can organize a private tour just for you. We prepare your tour program by determining the route and time of the tour you will join with your own group of friends, according to your wishes. All you have to do is reach us.

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